1) Are your products genuine?
Dear Helena Wong, Our products are genuine from the main supplier(s). No worries on this because once payment made by purchaser (you), it will be kept in a special account until you receive the parcel. In any case of disputes, return us the products and we will replace it accordingly. Happy Shopping!!

2) I am sorry to doubt on the “genuinity”. But why can you sell so much cheaper than salon/counter price?
Dear Aishah Nordini,
• Our company import products in a large quantity from the main supplier(s).
• At the same time, we do not operate retail shop. Therefore, our overhead expenses such as high rental, expensive manpower, utilities, fixtures and fitting are kept to the most minimum.
• As we sell below price to consumers, we get larger volume. So, our company has better bargaining power with the main suppliers. This is a win-win situation between you (consumer), our company, and the suppliers.

3) How much cheaper is your products compare to normal price?
Dear Wei Qing, We are 15% to 50% cheaper compare to normal price. It depends on which item(s) you are interested in, as well as the quantity purchase. Happy Shopping!!

4) Can you tell me the whole procedure to buy your products?
Dear Mei Yee, You may choose our products according to brand(s), and then select the product(s) that you would like to buy. It will be automatically add to your shopping cart. Shoppers may gradually add or remove item(s). Once finish shopping, click `check out’ and you will be prompt for payment mode (Paypal). We will proceed accordingly within 24 hour. Happy Shopping!!

5) How do we get the products?
Dear Mei Yee, We will courier the ordered products to you within 24 hours upon payment cleared. Allow us to have 7 to 14 days of custom clearing. Your products will reach your doorsteps. Please make sure someone at home to collect the parcel. Purchaser may also collect from our office at;

32-3, Jalan Puteri 1/4,
Bandar Puteri, 47100,
Puchong Selangor,
Malaysia.
General Line : +6 03-80639199
Mobile Line: +6 012-7879599

6) I do not have credit card. How do I make payment?
Pn Siti Normah, You may call or visit our office to manually order products. Purchaser may bank in to our company account or pay us in cash or cheque. We will issue a receipt accordingly. Once payment cleared, we will proceed with the order.
Please DO NOT post cheque/cash to prevent lost in transit. Happy Shopping!!

7) How much is your shipping fees?
Dear Yuti Surianto, We have NO charges for purchase above $100 in a single order. Nonetheless, we charge $10 flat rate for purchase below $100. Purchaser allows mixing many brands and many products in a single order. Happy Shopping !!

8) I am interested in Cellex-C and Decleor, but no products being display. How do I make a purchase?
Dear Mrs Yong, due to we are short of time to upload all brands, please e-mail us the product name. We will upload the product pictures and price according to your requirement within 24 hours. Then, you may select items and place order as usual. Happy shopping!!

9) Hi, I would like to try out Dermalogica Skin Care. But I do not know which product to use.
Dear Simon, We have two recommendations for you;
• You may drop us an e- mail at beauty@dghalfprice.com tell us your skin problem and condition. Our experienced estheticians would advise accordingly.
• You may drop by to our office; we will analyze your skin condition and advise accordingly. There is NO Charges for skin analyzing. Just give us a call before hand.